FlowQuota - Terms of Use

1. What FlowQuota Is

FlowQuota is a productivity tool that helps you track time, manage focus, and understand how you spend your working hours.

• The Core plan provides a focus timer, history, reporting and related productivity tools.
• The AI plan includes Core features plus AI Briefings and related AI insight features.
• Pro AI remains Coming Soon and is not yet purchasable.

We may improve, modify or remove features over time.

2. Who Can Use FlowQuota

• You must be at least 13 years old
• You must use the service legally
• You must provide accurate account information
• You must keep your login details secure

You are responsible for activity under your account.

You must comply with these Terms to use FlowQuota.

3. Plans, Trials and Subscriptions

• Core and AI are live paid plans.
• AI is a paid tier with AI Briefings.
• Free trials are provided through FlowQuota invite or trial access where offered.
• Trial, complimentary or invite-based access may expire or be changed.
• Paid subscriptions are processed through Stripe.
• Subscription changes, cancellation and billing management may be handled through the Stripe billing portal.
• Subscriptions renew automatically unless cancelled.
• No partial refunds are provided unless required by law.

If payment fails, we may suspend your account or reduce access to paid features.

4. AI Briefings

AI Briefings are generated productivity summaries for eligible AI-tier users. They depend on enough focus-session data being available, so briefings may not be generated every week if there is insufficient activity.

AI Briefings may include pattern summaries, time-of-day guidance, risk signals and suggested adjustments. Generated insights depend on the quality and consistency of user-entered data.

AI Briefings are generated using AI and may be imperfect, incomplete, inaccurate or not suitable for every situation. You remain responsible for how you interpret and act on AI-generated suggestions.

5. Service, Account and Product Emails

FlowQuota may send necessary service, account, billing, lifecycle and product usage emails so the service can operate properly. These messages are part of using FlowQuota and are separate from optional promotional emails.

Examples include emails about:

• Account creation and account status
• Security and service notices
• Billing and subscription status
• Trial expiry and conversion reminders
• AI Briefing availability
• Insufficient-data AI Briefing nudges
• Product usage notifications
• Important product or service changes

Promotional messages may be sent where you have consented or where otherwise legally permitted. You can unsubscribe or opt out from promotional messages.

6. No Professional Advice

FlowQuota and AI Briefings provide productivity support only. They are not medical, psychological, legal, financial, employment or professional advice.

You should not rely on FlowQuota as the sole basis for important decisions.

7. Connected Third-Party Services

You may choose to connect a supported third-party service such as Google Calendar or Microsoft Outlook Calendar. You authorise FlowQuota to request and use the permissions shown during connection, and you are responsible for having authority to connect the account and calendars you select.

Connected Google Calendar

• FlowQuota requests only the permissions needed for the feature described at connection time.
• You can select calendars, pause or resume automatic synchronisation, use Sync now, or disconnect the service from Settings.
• Third-party availability, account restrictions, permission changes or provider outages may interrupt the connection.
• Google Calendar event access is a separate read-only permission. If granted, FlowQuota can automatically synchronise, or synchronise at your request, limited event timing and status metadata only from calendars you explicitly select.
• FlowQuota does not edit calendars or events, does not retain event titles, descriptions, attendee identities, locations or meeting links, and deletes locally stored event metadata when you deselect its calendar or disconnect Google Calendar.
• Eligible historical timed calendar metadata may be shown in History as scheduled context.

If you connect a supported calendar, FlowQuota may use bounded, derived calendar context to inform an AI Briefing. Calendar events are not recorded as focused work, added to productive-time totals or used to calculate Focus Score. AI Briefings are interpretive and may be incomplete or inaccurate; they do not establish causation or the value or quality of your work, and any suggested action remains your decision.

Connected Microsoft Outlook Calendar

Outlook is disabled by default and available only where explicitly enabled. This initial release supports personal Microsoft accounts, including Outlook.com. Work and school Microsoft 365 accounts are not supported yet. Shared and delegated calendars are not supported. Connection is optional and requires AI access and consent to read-only Calendars.Read. This broader permission can allow access to calendars you can access, but FlowQuota discovers only owned calendars and imports scheduling metadata only from calendars you explicitly select. No calendar is selected automatically.

FlowQuota stores a stable Microsoft account identifier, encrypted OAuth credentials, discovered calendar names and identifiers, and limited scheduling and reconciliation metadata from selected calendars. A Microsoft account email address or profile name is not stored. Microsoft may transmit event content during a read, but FlowQuota does not retain event titles, descriptions or body, attendees, locations, meeting links or raw Microsoft responses. FlowQuota never edits your calendars or events.

Primary calendars use incremental synchronisation. Owned secondary calendars use bounded calendar-view reads; two complete reads must agree before local event metadata is reconciled. Incomplete or inconsistent reads keep existing context and do not guarantee current calendar capacity. You can sync manually, pause or resume automatic sync, reconnect or disconnect in Settings. Pausing keeps saved credentials and imported context; deselecting removes that calendar's imported events and sync state. Disconnecting removes the Microsoft connection, credentials, sources and imported event metadata. Reconnecting normally uses the same Microsoft account; explicit account replacement clears the previous account's imported context and selections.

You can connect Google Calendar and Outlook at the same time, with separate calendar selections and sync controls. Working-hours settings apply to both providers. Eligible selected Outlook scheduling metadata contributes to History and Reporting alongside Google Calendar, but scheduled time is not productive Focus minutes and does not change Focus Score. Protected Focus reminders currently use Google Calendar Focus Time only; ordinary Outlook events do not trigger these reminders. Connecting Outlook does not change Google's permissions or separate event consent.

8. Acceptable Use

You agree not to:

• Break any laws
• Hack or reverse engineer the software
• Overload or interfere with the service
• Use bots to abuse the system

9. Your Data

Your productivity data belongs to you.

• We store your data so the app works
• We use reasonable security measures
• We do not sell your personal data

We may use anonymous aggregated data to improve the service.

Optional analytics and marketing measurement are controlled through Cookie Settings, as explained in the Privacy Policy. Accepting these Terms does not grant permission for optional tracking or marketing emails. You can use FlowQuota and request resources without allowing optional measurement; changing these choices does not change the core product service.

10. Service Availability and Limitations

• No guarantee of 100% uptime
• Maintenance may occur
• Features may change
• AI Briefings, notifications and third-party services may occasionally be delayed, unavailable or fail
• FlowQuota may improve, change or discontinue beta or AI features

FlowQuota is provided "as is."

11. Limitation of Liability

To the maximum extent allowed by law, FlowQuota is not responsible for:

• Lost data
• Lost profits
• Indirect damages
• Decisions made based on generated productivity suggestions

Our total liability will not exceed the amount you paid in the last 12 months.

12. Account Termination

You may delete your account anytime.

We may suspend or terminate accounts that violate these Terms.

13. Intellectual Property

FlowQuota's software, branding and design belong to us.

You may not copy, resell or repackage the service.

14. Aggregated Data Rights

While your personal productivity data belongs to you, FlowQuota may create anonymised, aggregated datasets derived from platform usage.

These datasets combine information from many users and remove all personal identifiers. They may be used to:

• Improve the FlowQuota product
• Develop productivity insights
• Publish research or reports about work patterns and focus behaviour
• Support marketing or educational content

These aggregated datasets never identify individual users and cannot be used to reconstruct personal productivity histories.

15. Governing Law

These Terms are governed by the laws of the United Kingdom.

16. Contact

support@flowquota.ai